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Please read through these Terms and Conditions carefully before placing your order. By using this website and/or placing an order you agree to be bound by these terms and conditions.

We have made every effort to display as accurately as possible products that appear on the website.

We will take all reasonable care to ensure that all details, descriptions and prices of products, appearing on the website, are correct at the time of publishing.

Prices are subject to change without notice.

Goods are subject to availability.

When you place an order on our website, we shall acknowledge your order via email.

Our secure payment providers use the latest technology to protect your credit card info and do not release it to any outside organisation.

We reserve the right to refuse an order.

If there are any problems with your order we shall contact you.

Delivery can be made within the UK and worldwide.

Please note MamaBox does not accept responsibility for items lost in the post.

Goods must be returned within 10 days of receipt for an exchange or refund. This is in accordance with the Distance Selling Regulations. Refunds will only be made via the original payment method. Your statutory rights are not affected. See above for our returns policy.

We shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in this website.


Data will be used by us to help us process your order, notify you of important changes to our website and inform you about our products, services, promotions and special offers.

If you do not wish to receive such information you can unsubscribe at any time by sending an email to hello@mamabox.co.uk.

We will not disclose your information to any third parties.

We do not store credit card details nor do we share customer details with any 3rd parties.

Thank you for taking the time to read these Terms & Conditions.  Should you have any further enquiries please contact hello@mamabox.co.uk


If you should change your mind about your purchase, you have 10 working days to return the box and full contents to us. We can only accept complete returns, with all products intact and unopened within the original gift box and mailing box. 

You must notify us via email to hello@mamabox.co.uk before returning any item with the following details.



Order number:

Reason for returning the item:

Whether you would like an exchange or refund:


Unless the item is faulty, the customer will need to pay for return postage. If the item is faulty, then we will refund any postage costs.


On receipt of a returned item, we will issue a refund within 7 working days. The refund will be made via the original method of payment, to the original payee.


This does not affect your statutory rights.